Answers about orders, shipping, returns and getting in touch. For complete terms, read our shipping policy and refund policy.
Check the confirmation and shipping emails sent to the email address used at checkout. If you need help locating an update, contact us with your order number. We can help check its status.
If you need to change or cancel an order, contact us as soon as possible and include your order number. We can check its status, but changes or cancellation are not guaranteed.
We ship to addresses in the United States and offer other destinations where an option is available at checkout. Available methods and final charges depend on your address and items. See our shipping policy.
UPS Standard Ground costs $4.95 when the eligible order total is below $75 and is free at $75 or more. Expedited and international methods are not included in that free-shipping offer; see the available options and final charges at checkout. Read the shipping policy.
We generally prepare orders for shipment within 2–3 business days. U.S. UPS Standard Ground orders usually arrive 7–10 calendar days after ordering, including processing and carrier transit. This is an estimate, not a guaranteed date. Expedited and international timing depends on the service and destination. See our shipping policy.
Contact sales@ageofwisdomclothing.com within 10 days after receiving your item. Please include your order number. Items must meet the conditions in our refund policy. Wait for return instructions; items sent without first requesting a return are not accepted.
No. Our refund policy says sale items and gift cards cannot be returned. Contact us if you have a question about a specific item.
Our refund policy recommends requesting a return and, once it is accepted, making a separate purchase for the item you want. Contact us about your order before sending anything back.
After we receive and inspect your return, we’ll let you know whether it is approved. If approved, the refund goes to the original payment method within 10 business days; your bank or card issuer may take additional time to post it. See the refund policy for details.
Inspect your order when it arrives and contact us immediately if it is defective, damaged or incorrect so we can evaluate the issue. Include your order number and describe the problem. See our refund policy.
Use the contact form. For shipping and return questions, you can also email sales@ageofwisdomclothing.com. Include your order number if your question is about an order.
Still have a question? Contact us at sales@ageofwisdomclothing.com.
